Policies

Privacy Policy

This privacy policy covers Academy Sports treatment of personally identifiable information you submit to us when you enter into our website and when you use Academy Sports services. Be assured that your registration information is handled confidentially and privately and we will protect this information. Please note: we may share your information with governmental agencies or other organizations assisting us in fraud prevention and investigation, and in instances where Academy Sports rights are threatened. We may do so when: (1) required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (3) investigating fraud that has already taken place; or (4) protecting the rights of Academy Sports. We may use information concerning you, including personal information you provide to us, in order to contact you with offers and news concerning our products and services or those of our affiliated companies that we believe may be of interest to you.

Links
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our website.

Information we store on your computer
In order to customize academysports.com to your needs and offer you personalized services, we use “cookies”. A cookie is a small piece of data that most browsers accept and store on your computer’s hard drive. We use cookies solely to let us know when you are visiting our site and to remember your past visits. Browsers are designed so that we cannot look at other sites’ cookies…and they cannot look at ours.

Web Site Security
All orders submitted through academysports.com are encrypted using the latest 128 bit SSL (Secure Sockets Layer) technology. This protection means it may actually be safer for you to use your credit card over the Internet rather than using it in a store. When your browser is in secure mode, you should see an unbroken key or padlock icon near the bottom of your browser window.

Children’s Information
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at customer service. We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.

Return Policy

Academy Sports Inc. strives to provide the best service and customer satisfaction to every one of our valued customers. In the event that a return is necessary, we will accept and refund purchases under the following conditions:
• All items must be returned within 30 days of purchase.
• All items must be accompanied by the original sales receipt.
• All items must be unopened and in the original packing.
• Returns of opened or used products will be accepted in the event of a product defect provided it is within 30 days of purchase.
• All returns being mailed in must first obtain a Returned Merchandise Authorization (RMA) number by calling 801-561-1887.
• Any items being shipped back to us should be addressed to the store location.
Academy Sports
7035 South 1300 East
Midvale, UT 84047

There is no restocking fee; however the customer is responsible for any costs incurred when shipping the returned item back to Academy Sports.

Footwear may be returned as long as it has not been worn outside.

All unused, new bats in their original “shrink wrapped” packaging may be returned to Academy Sports within 15 days of purchase. All defective or damaged aluminum/composite bats must be returned to the manufacturer.

Returns meeting all of the required criteria will be offered an exchange or refund to the original method of payment.

Any questions or comments about returns or refunds please contact us at 801-561-1887 or email us at warehouse@academysportsutah.com

Shipping Policy

Processing Time: Our goal at Academy Sports is to process all orders within 48 hours of receipt. Orders are processed during our regular business hours of Monday through Friday, 10:00 AM to 6:00 PM CST. We always attempt to ship your order within 1-3 business days

Standard Shipping: We currently ship via UPS. The shipping costs reflect current UPS rates and are calculated based upon the weight of the item(s) purchased and the shipping method chosen at checkout. The shipping method options are: UPS Ground, UPS 2nd Day Air or UPS Next Day Air.

Internet Orders: Most internet orders leave our store within 1-3 business day provided the items are in stock and there are no problems with the payment verification or the shipping address. With standard shipping you will usually receive your order within 1-5 business days of leaving our store. Hawaii, Alaska, and Puerto Rico addresses will generally take approximately 7-10 business days. Please note Saturday and Sundays are not considered business days.

P.O. Boxes and APO/FPO- We are sorry but we do not ship to P.O. boxes and APO/FPO addresses at this time. An option for you is to have your order shipped to a friend or relative who can then forward your package on to you.

International Shipping – We are sorry, but we do not offer international shipping at this time. An option for you is to have your order shipped to a friend or relative within the United States, who can then forward your package on to you.

Customer Service: If you have any questions or concerns please contact our customer service department at 801-561-1887 or by email at warehouse@academysportsutah.com

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